1. Introduction
Welcome to DIAELS. By accessing or making a purchase on our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Eligibility
Purchases are available only to individuals who are at least 18 years old and capable of entering into legally binding contracts.
3. Product Information
We strive to provide accurate descriptions and images of our jewelry. However, slight variations may occur due to the handcrafted nature of our products.
4. Pricing and Payment
Pricing: All prices are listed in the applicable currency and are subject to change without notice.
Payment Methods: We accept various payment methods. Payment must be made in full at the time of purchase.
5. Order Processing and Shipping
Order Confirmation: Upon placing an order, you will receive a confirmation email. This does not signify acceptance of your order; we reserve the right to cancel or refuse any order.
Shipping: Orders are processed within a specified number of business days. Shipping times and costs vary based on destination and shipping method selected.
6. Returns and Exchanges
Return Policy: You may return unworn and undamaged items within a specified number of days of receipt for a refund or exchange. Custom or personalized items are non-returnable.
Process: To initiate a return, contact our customer service at the provided contact information. Return shipping costs are the responsibility of the customer.
7. Warranty and Repairs
We offer a specified period warranty against manufacturing defects. This does not cover damage due to misuse or normal wear and tear. For repair services, please contact us at the provided contact information.
8. Intellectual Property
All content on our website, including designs, images, and text, is the property of DIAELS and is protected by intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
DIAELS is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product.
10. Privacy Policy
We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
11. Governing Law
These Terms and Conditions are governed by the laws of the applicable jurisdiction, without regard to its conflict of law principles.
12. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
