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Accessibility Policy

At Diaels, we are committed to ensuring digital accessibility for all users, including those with disabilities. Our goal is to provide a website that is easy to use and accessible to everyone. We continually strive to enhance user experience by following accessibility best practices.

Measures to Support Accessibility

Regular assessments of our website to identify and address accessibility barriers.
Ongoing training for our team on web accessibility standards and inclusive design.
Implementation of tools and features that improve website navigation, readability, and usability for users of all abilities.

Accessibility Standards

We align our efforts with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for conformance at Level AA. These guidelines provide a roadmap for making web content accessible to individuals with diverse needs.

Feedback

We welcome your feedback on how we can improve the accessibility of our website. If you encounter any accessibility barriers or have suggestions for enhancement, please contact us:

Email: diaelsjewels@gmail.com
Address: 3 Peach Court, Edison, NJ 08817

We aim to respond to feedback within two business days and will make reasonable efforts to address issues promptly.

Third-Party Tools

Some content or features on our site may be provided by third parties. While we strive to ensure their accessibility, we recommend reaching out to those providers directly if you experience challenges.

Ongoing Commitment

Improving accessibility is a continuous process. We are dedicated to regularly updating our website to reflect the latest accessibility standards and user feedback.

1. Introduction Welcome to DIAELS. By accessing or making a purchase on our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services. 2. Eligibility Purchases are available only to individuals who are at least 18 years old and capable of entering into legally binding contracts. 3. Product Information We strive to provide accurate descriptions and images of our jewelry. However, slight variations may occur due to the handcrafted nature of our products. 4. Pricing and Payment Pricing: All prices are listed in the applicable currency and are subject to change without notice. Payment Methods: We accept various payment methods. Payment must be made in full at the time of purchase. 5. Order Processing and Shipping Order Confirmation: Upon placing an order, you will receive a confirmation email. This does not signify acceptance of your order; we reserve the right to cancel or refuse any order. Shipping: Orders are processed within a specified number of business days. Shipping times and costs vary based on destination and shipping method selected. 6. Returns and Exchanges Return Policy: You may return unworn and undamaged items within a specified number of days of receipt for a refund or exchange. Custom or personalized items are non-returnable. Process: To initiate a return, contact our customer service at the provided contact information. Return shipping costs are the responsibility of the customer. 7. Warranty and Repairs We offer a specified period warranty against manufacturing defects. This does not cover damage due to misuse or normal wear and tear. For repair services, please contact us at the provided contact information. 8. Intellectual Property All content on our website, including designs, images, and text, is the property of DIAELS and is protected by intellectual property laws. Unauthorized use is prohibited. 9. Limitation of Liability DIAELS is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product. 10. Privacy Policy We are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. 11. Governing Law These Terms and Conditions are governed by the laws of the applicable jurisdiction, without regard to its conflict of law principles. 12. Changes to Terms and Conditions We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.